CEO of Snapp: All Snapp drivers are approved by the Frakhja. The driver accused in the case of Elahe Hosseinnajad has been verified and approved by the Frakhja within the last year.

Mohammad Khalaj, CEO of Snapp: The late Elohe Hosseinnajad did not make any requests through the Snapp platform on the day of the incident, and this trip was undertaken privately and outside the system, with a passing vehicle.Given the supervisory and security infrastructure in online taxi platforms, this individual resorted to traditional means for committing the crime.As an intermediary platform, we do not have the resources to vet or approve the qualifications of driver users; just as we cannot be a certifying authority. Therefore, in close collaboration with the police monitoring public locations, the qualifications of applicants are reviewed through this agency and the results are reported back to us.