Immediate confrontation between Tehran Bus Unit Company and the offending driver of the private company "Nedai Bahavaran"

Following the release of a video of the inappropriate behavior of a private company bus driver, while apologizing to the citizens, he announced the initiation of legal proceedings against the offending driver and emphasized on strengthening supervision and behavioral training for drivers.

Tehran Bus Unit Public Relations announced: The bus that is seen in the video published online belongs to the private company "Nadai Bahvaran" and that a detailed investigation of the issue and dealing with the offending driver is on the agenda of the unit company's supervisory units, and the investigation process has started quickly, and a clear notification will be made as soon as the dimensions of the incident are determined.

We assure our dear citizens that all the supervisory capacities of the Tehran Bus Unit Company will be used to prevent the repetition of such events.  All the drivers of the Tehran bus fleet always adhere to the principles of honoring and respecting the rights of passengers and observing professional behavior, and such incidents are observed only in very limited cases;  However, even the rare occurrence of such behaviors is not acceptable for the Tehran Bus Unit Company.

As in the past, the necessary trainings in the field of respect, honoring and respecting the rights of passengers will be held continuously for drivers and this issue will be followed more seriously.

The unit company asked the citizens, if they see any violation, to inform about the matter through the communication systems of this company